Wasteful lives

another consumer asks

having recently returned a product which was only slightly faulty, I have been returned an item that is completely faulty. Not only that the original one has been binned and so is this one to be. These are £300 items and the failure in the original one is a clip and the latest one is a software issue.

Jul 27th, 2006

2 lacklustre pieces of inspiration on “Wasteful lives”

  1. Consultant G Says:
    July 27th, 2006 at 2:58 pm

    Wasteful - yes. Better quality control in the factory should sort this one out. Of course, it is you, the customer, who pays for these faulty products in the purchase price.

  2. consumer Says:
    July 28th, 2006 at 2:54 pm

    just to add to the issue, the man who came to deliver the 3 system (which does work very well thankyou) refused to take away the broken one.

    Should I tell the company to come and get it or wait a bit and try and get it working?

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